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We are going to need to upgrade one of the internal parts, which has caused a slight delay in production. Upgraded parts are being made currently, and we should be back to shipping within 1-2 weeks. We sincerely apologize for the unforeseen delay, and appreciate your patience and understanding. Please don't hesitate to reach out with questions or concerns.
-India & The Hawk Team
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Over the holidays, we ran into some assembly issues which brought production to a momentary halt.
We've begun assembly and shipping again this week! Currently assembling (expect an invoice within the next 1-2 weeks):
Currently in production(expect an invoice within the next 1-2 months):
Moving onto next (expect an invoice within the next 2-3 months):
I have added a Frequently Asked Questions page to our website. Click the FAQ link in the navigation bar to check it out, and feel free to email me with any additional questions! We really appreciate your interest and support, and hope this is a helpful tool.
We are currently shipping the last bit of glass bead blasted Deadlocks and have started assembly on the first few tumbled titanium Deadlocks! If you have a tumbled titanium knife on order, expect an invoice within the next month or so.
Glass Bead Blasted Titanium: Now Shipping- Almost Done! Tumbled Titanium: Assembly has started- 1-2 months Carbon Fiber: 3-4 months Thank you! Hello everyone! We ran into a little bit of a setback this week during assembly, so we are waiting on replacement parts to get here. We had a few stop plates with a bad heat treat, but we have new ones on the way. Once they arrive we'll be back to assembly.
We only have about 40 more glass bead blasted knives to make, and we'll be moving onto tumbled titanium next. Current expected ship times: * Glass bead blasted: within 1-2 months * Tumbled titanium: 2-3 months * All carbon fiber: 3-5 months If you have any questions, feel free to post them below! We appreciate your patience and support. Batch 7 is in full swing.
We are currently fulfilling orders for glass bead blasted Deadlocks- so if you have one on order expect to receive an invoice from us within the next couple of weeks if you haven't already. We'll be moving on to tumbled titanium next, hopefully within the next month. Carbon fiber is still scheduled to be the second half of this batch. Batch 7 assembly officially begins tomorrow, September 25th! We'll be starting with titanium handled designs first.
We have gotten a lot of feedback about the unreliability of emails. Sometimes they get filtered into spam/junk folders and never reach the light of day. Since this is the main avenue we use to update our customers of new batches, placing orders, and getting the latest news we wanted to figure something out to help ensure it's easy for you to receive.
Enter- TEXT MESSAGES! You can opt-in to receive text message updates from us. We'll be able to send the link to new newsletters, as well as easily answer questions directly via text. To Opt In: Text HAWK to 208-231-7216 I've been getting a lot of emails inquiring about when we'll be shipping out Batch 7 knives.
Titanium Deadlock customers; you will be receiving your knife first! Initial shipping should start within 1-2 months. Carbon Fiber customers; we are waiting on more carbon fiber, which is why we're starting with titanium. Your knives should start to ship within 4 months or so. I'll keep this as updated as possible. Any new information I have will be posted ASAP. Thank you! Interested in handling a Deadlock in person? Come see us at the 11th annual USN Gathering in Las Vegas, NV.
August 29th- 31st, 2019 |
AuthorIndia is updating the blog. If you have any questions please email her at blademaker25@msn.com Archives
December 2019
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