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Latest Updates
Hawk Knives Blog

Merch update

2/8/2022

6 Comments

 
We finally have Hawk Beanies back in stock so make sure you get an order in before they are gone again!  T-shirt and Hoodie sizes should be showing up in the next couple weeks and the trucker hats are not too far out from there so stay tuned.
6 Comments
Robert Kober
2/8/2022 06:26:21 pm

Did you get a different email address for warranty contact? I've tried reaching you a few times but have not gotten a response.

Reply
Adamas
2/9/2022 04:54:34 am

Same here. I emailed blademaker25@msn.com last week and early this week and no response.

Reply
Robert Kober
2/9/2022 05:06:19 am

After investing $5000 on 4 Deadlocks a simple response on a warranty question shouldn't be too much to ask...just saying.
Don't get me wrong...I love the Deadlock and have provided alot of very positive feedback and appreciation for the Hawk team...but when no one responds after several emails..I admit I get nervous...not used to that type of communication..I hope everything is OK there.

Brandon Coburn
2/9/2022 03:13:07 pm

Hey Adamas, I tried searching for an email from you but only found youtube comments that were replied to. DO you mind sending me another email so I may address your issue? Blademaker25@msn.com is still the correct email to reach us at. Thank you

Robert Kober
2/9/2022 08:41:50 am

I love my Deadlocks...they are awesome and I have absolutely no regrets on my investments.

Previous correspondence and service over the past couple years with Brandon has been excellent, very prompt and appreciated very much!

By all means please understand I'm not trying to be a jerk....but I think any normal person would get frustrated when it's apparent that someone has taken the time to update information selling hats & t-shirts AFTER not acknowledging a few respectful emails inquiring on an item I invested in that falls under warranty.
Respectfully, this shouldn't even be discussed here, but I have no choice because I noticed the update and realized there is at least someone here...
I also completely understand the challenge for help and the supply chain issues. The bottom line is I still love my Deadlocks...
For a paying customer ..I simple response IMHO should be part of the warranty process.

Reply
Robert Kober
2/9/2022 11:46:18 am

I feel responsible to let everyone know I have been contacted by Brandon. As expected staff is limited and demand is high.
He assured me things are moving forward. They are doing their best.
Thank you for the response!

Reply



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    Brandon is updating the blog. If you have any questions please email him at blademaker25@msn.com 

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