We have gotten a lot of feedback about the unreliability of emails. Sometimes they get filtered into spam/junk folders and never reach the light of day. Since this is the main avenue we use to update our customers of new batches, placing orders, and getting the latest news we wanted to figure something out to help ensure it's easy for you to receive.
Enter- TEXT MESSAGES! You can opt-in to receive text message updates from us. We'll be able to send the link to new newsletters, as well as easily answer questions directly via text.
To Opt In: Text HAWK to 208-231-7216
I've been getting a lot of emails inquiring about when we'll be shipping out Batch 7 knives.
Titanium Deadlock customers; you will be receiving your knife first! Initial shipping should start within 1-2 months.
Carbon Fiber customers; we are waiting on more carbon fiber, which is why we're starting with titanium. Your knives should start to ship within 4 months or so.
I'll keep this as updated as possible. Any new information I have will be posted ASAP.
Interested in handling a Deadlock in person? Come see us at the 11th annual USN Gathering in Las Vegas, NV.
August 29th- 31st, 2019
I want to apologize to anyone who experienced credit card issues with the release of Batch 7 orders.
Fun fact: PayPal changed their terms and conditions once again, so we will be going back to PayPal for most things- but now we do have the option of taking credit card payments if needed. We can only take payments this way for customers who live in a state where the Deadlock is legal. It is your responsibility to know and abide by your local laws. If you have any questions, please contact me at firstname.lastname@example.org.
Batch 7 customers- if you have any issues regarding your order/ payment, please reach out and let me know. I'll get it fixed ASAP.
Batch 6 Shipping Update:
We will be taking deposits for Batch 7 Deadlocks:
SATURDAY, AUGUST 10TH, 2019
* You will need to be subscribed to our OTF newsletter in order to place a deposit.
* Be sure to add us to your address book (email@example.com) to ensure you receive emails from us.
Please visit the Deadlock page here on our website for all the details.
We are currently assembling carbon fiber Batch 6 Deadlocks. If you have one on order, expect an invoice for the remaining balance due soon.
We are not quite in assembly with titanium Batch 6 Deadlocks. If you are waiting for your titanium Deadlock, expect an invoice with the remaining balance due within the month, and shipping to follow quickly after.
We appreciate your patience!
If you missed the last newsletter, please click below to read important info regarding Batch 7.
Assembly for the remaining Batch 6 knives is underway! Expect to receive an invoice for the remaining balance due within the next 1-2 weeks. We should be shipping within the month.
We are currently in the process of solidifying how we'll be processing payments. Once this is finalized, we'll be ready to go.
We have returned home from Blade Show, but have been stuck at a standstill waiting on parts. We ran into some issues with our screws during assembly, and as soon as the new ones arrive we'll be back to assembly and back to shipping.
We are wrapping up Batch 6 Carbon Fiber orders and will continue right into Batch 6 Titanium + Carbon Fiber orders we most recently took deposits on.
We appreciate your patience! We should have new screws in this week hopefully.